Dance

Academy

Policies

Welcome to MAESTRO DANCE ACADEMY and Thank You for choosing our business for your Dance Instruction. 

 Our mission is to provide a World-Class quality dance instruction and bring happiness to people's lives through dancing. We promise you will have a very enjoyable experience with us! 

 Below you can find some information about our services, if you have any questions or comments, please feel free to contact us at any time. 

 Enjoy your dancing!


Payment methods 

 

  • Registration and payment must be received in advance to guarantee spot. We accept cash, check and all major credit cards. 

  • Our E-Invoice terms are 14 days from the date of issue, and late fees of 5% will be applied.

 

 

Returned checks 

 

  • Returned checks are subject to a $35 NSF fee. 

 

 

Refunds for dance lessons / classes 

 

  • Please note there are no refunds for purchased group classes, private lessons and workshops. 

 

  • Once class payment has been submitted, there is a non-refund policy. This includes private lessons, group lessons, workshops, competition fees and academy events fees. 

 

  • Gift Certificates cannot be refunded once purchased. At the discretion of the management, credit may be given toward future classes or lessons in special circumstances. 


  • Gift Certificates are good for 12 months from the day of purchase.

 

 

Group Class attendance and Cancellation Policies 

 

  • All monthly group classes and mini-group classes require advance payment. Payment is set up on a recurring basis for your convenience. Written notification is required to stop tuition.

 

  • There may be multiple instructors and lessons on the dance floor at the same time. Group classes and instructors are subject to change at the discretion of the management. 

 

  • Please arrive on time to classes to allow for prompt beginning of the class. All group and mini-group classes are 50 minutes long. This allows time for instructors to access and communicate with students. 

 

  • A minimum of four students is required to be registered for a mini-group class to take place. MAESTRO DANCE ACADEMY reserves the right to cancel a class if less than four students register for class. In the event of a group class cancellation, students who were registered and paid for the class will receive a full refund. 

 

  • There are no make-up sessions for clients who miss or are unable to attend any scheduled group class sessions, nor can a refund or credit be given for missed sessions. 

 

  • Group Classes and instructors are subject to change at the discretion of the management. 

 

  • You may only enter or move to a higher level Group Class with an instructor’s permission. Any questions regarding this matter may be discussed with management. 

 

  • Please respect your fellow students and arrive on time for your Group Classes. If you are late to a Group Class, please avoid stopping the class to have the material explained to you. The instructor may limit your participation so as not to disrupt the class. If you need help, please talk to the instructor after the class to schedule private lessons to catch up. 

 

  • In the event the Academy is closed for dance competitions or any other events, the Group Class fee will be prorated for that specific month. However, if it’s due to a National Holiday or severe weather conditions, the standard monthly rate still applies. It is highly recommended that all our students sign up for our Newsletter or Social Media Networks for the latest updates. 

 

  • For Kids and Teens Private and Group Classes there is additional information at the end of this file. 

  • Payment of the monthly/ 3 months tuition shall be your formal agreement and acceptance to these policies.

 

 

 

Private Lesson attendance & Cancellation Policies 

 

 

  • Private lessons are 50 minutes long, unless otherwise specified, and are by appointment only. It is recommended that a private lesson is booked at least one week in advance to secure the desired day and time and chosen instructor. Private lessons can be booked during normal business hours and are subject to instructor’s availability. 

 

  • When you arrive for your private lesson, please check in at the front desk first. We suggest that you arrive 5-10 minutes prior to the lesson starts in order to check in and change to your dance shoes. 

 

  • Students should check in at the front desk when arriving for a scheduled private lesson. Our instructors can become quite booked throughout the day, so as a courtesy to the instructors and other students, please be on time for your scheduled lesson. Lesson starts at the time that it’s booked for, therefore if the student is late, lesson cannot be extended. 

 

  • To ensure that the instructor of your choice is available, a “permanent slot” may be scheduled. A permanent slot means that a student will have the same day and time with his/her instructor every week. This lends to continuity of learning, as well as a simplified schedule. If a permanent slot is cancelled three or more times within one month, student may lose the permanent slot. 

 

  • There is a 24-hour changes/cancellation policy for all private lessons whether you have a permanent slot or not. Lesson(s) will be charged in full. 

 

  • It is not guaranteed that a student will have a private room. The main dance floor is typically shared with other private lessons, students practicing and perhaps even a group class taking place. In these instances, the music is shared on an equal basis, as our instructors want to ensure quality of instruction. 

 

  • The pricing for private lessons is based on one or two students participating. If a lesson has more than two students, it is considered a semi private lesson, which has a different rate. Please ask for semi-private lesson rates at the front desk. 



Pro/Am and Am/Am Students Policies



Competitions:


  • Payment : Pro Fees 6 weeks before the comp, Final invoice (entries, Pro expenses, Teacher fees) 2 weeks before the competition. 

  • Coaching : Minimum 2 coaching sessions per dance. 

  • Refund Policy : Pro Fees - 80% 4 days in advance in case of emergency or medical. If other competition is planned, the amount can be put towards the next competition. Entries refund - depend on Organizers' policies. No Refund on Admin fees, Travel fees, hotel and meals and other non-cancellable items.

  • Changes and Cancellations will incur Admin Fees.


    Showdance at MDA Dance Party: 


  • Payment and Sign up : 6 weeks before the event.

  • Coaching : Minimum 4 coaching sessions. 

  • Refund Policy : Pro Fees - 80% 4 days in advance in case of emergency or medical. No Refund on entry and tickets.

  • Changes and Cancellations will incur Admin Fees.


    Packages "Competitions plus MDA Dance Party" :


  • Payment by installments is allowed on some of our Combos. Please ask for the details at the front desk. 

  • No adjustments will be made once package is started.

  • Offers on packages cannot be combined or used together.

  • Detailed Policies:

    1. Rates: The rates listed above are per 1 DAY competition. Each Competition Event includes an UNLIMITED number of dance entries per day.

    2. Showdance Rate: The showdance rate is based on 1 dance only.

    3. No Adjustments: No adjustments will be made once the package has commenced.

    4. Package Offers: Offers on packages cannot be combined or used together.

    5. Payment Deadline: Payment must be made 6 weeks (about 1 and a half months) prior to the Competition or Showcase event.

    6. Final Invoices: Final invoices will be determined and issued 2 weeks prior to the event. This invoice will include travel expenses, hotel accommodations, meals (USD$80/day), number of entries, etc.

    7. Expiration: The expiration date for ALL services is 1 (one) calendar year from the day of purchase (or from the date of the first payment if paid by installment plan).

     Refunds:

    1. Professional Dancer Fees: In case of an emergency or medical situation, a refund of 80% will be provided if cancellation occurs 4 days before the event. No refund will be issued for travel fees, hotels, and meals.

    2. Competition/Showcase Dance Entries: Refunds for competition or showdance entries will be determined according to each event's specific refund policies.

    3. No Refunds: There will be no refunds provided for travel expenses, hotels, meals, and non-cancelable items.

     Additional Points:

    1. Any payments not received by the specified deadline may result in 15% penalties or loss of participation in the event.

    2. Students are responsible for any additional fees or charges incurred prior and during the event, such as coachings, entry fees, registration fees, photo/video fees, makeup, and hair fees, NDCA membership fees, or any fines imposed by event organizers.

    3. Students are responsible for familiarizing themselves with the event schedule and ensuring their availability for all required coachings and related activities, full readiness for warmup and performance on the day of the event.

    4. Students are required to follow a code of conduct that demonstrates professionalism and respect towards the professional dancer and exhibits sportsmanship towards fellow competitors and event organizers throughout the duration of the event. Any behavior deemed inappropriate may result in denying continuing participation in the event and withdrawal from the event without a refund.


Studio Rules / Dance Etiquette 

 

 

  • Observers must remain in the sitting area. Seating is limited; please use discretion in the number of people in your party. 

 

  • Keep voices down and movement to a minimum at the sitting area. 

 

  • Electronic devices must be turned to silent. If you must take or make a phone call, please step out of the dance floor. 

 

  • Food and drink are not allowed on the dance floor under any circumstances. Students are permitted to snack in the reception area, and are expected to pick up after themselves. 

 

  • All electronics belonging to MAESTRO DANCE ACADEMY (computers, phones, TVs, iPad, etc.) are off-limits to students. Please do not use them without the express permission and supervision of our staff. 

 

  • Dance Materials, such as dance magazines, dance shoes, DVDs, books, posters available in the sitting/reception area, as well as decorations, are to be left at the studio at all times. If you have any questions about purchasing a certain product, please ask your instructor or at the front desk. 

 

  • Photos and Video – permission must be obtained from the instructor prior to taking photographs or video. If and when permission is granted, photos and/or video must be taken discreetly and without disruption of the class – with the understanding that any/all photos and video taken will be utilized appropriately to avoid matters of consequence. 

 

  • No fraternization between Students and Instructors outside of the Academy. 

 

  • All students are required to sign a Liability Waiver before participating in any activities at the Academy. 


  • FREE individual practices are granted to those who are taking 2 and more private lessons/week and will be conducted on times and days when no paid lessons are happening

 

  • MAESTRO DANCE ACADEMY is not responsible for damaged, lost or stolen items. Any comments or complaints must be taken to management. 

 

  • MAESTRO DANCE ACADEMY has the right to refuse its services to any individual who shows disrespect, harassment or harm for the business, staff and other clients. In these occurrences no refunds or credit will be applied for services already purchased. We do value and appreciate all our customers and will do our best to please you. 

 

  • Only Ballroom and Latin dance shoes are allowed on the dance floor. If the student does not have this type of specialty shoes, the student shall dance in socks. We do have Information on dance shoes available for purchase. Please ask at the front desk. 

 

  • If you use your dance shoes outside of the Academy, please be sure to brush them before the following dance lesson. Rocks and dust in the bottom of the shoes will damage the dance floor. 

 

  • Use of heel caps is required.


MAESTRO DANCE ACADEMY Kids and Teens – Class Rules

(A copy of this document it’s given to all parents/guardians at the time of enrollment)

Dress Code 

 

  • Boys: dress pants, t-shirt or shirt tucked under the pants, ballroom dance shoes. 

 

  • Girls: leotard/top with skirt/ leggings, ballroom dance shoes. 

 

  • Long hair on a bun or ponytail. 

 

  • Necklaces, rings, bracelets and earrings must be removed before class. Only ear studs are allowed. 


  • Ballroom dance shoes are mandatory for these classes. (No jazz, ballet or sneaker soles) 

 

 

Dance Class Etiquette 

 

  • Cell phones and other electronics are not permitted on the dance floor and shall be left in silent mode prior to the class starts. 

 

  • No food or drinks are allowed on the dance floor. 

 

  • Please arrive 10 min before class starts, so there are no restroom breaks throughout the class. 

 

  • The Student shall follow the Teacher’s instructions and be polite to the other colleagues. 

 

 

FOR THE PARENT / GUARDIAN 

 

  • Please be sure that tuition payment is made by the due date – first dance class of each month, prior to the class starts. If student missed the first week and payment is made on the second week, then full month tuition still applies.  

 

  • If parent/guardian does not submit prompt payment at the beginning of the class, the child will not be allowed to attend the class as per Academy Policies. 

 

  • We are not responsible for your child outside the class time; therefore parent/guardian should pick up the student at the time the class is over. 

 

  • Students that are dropped off more than 15 minutes before the class and / or picked up more than 15 minutes after class is over, the Management may deny future attendance on any activities for this child or family. Reimbursement or credit will not apply. 

 

  • Sick Students will not be allowed to participate in any Academy activities.  

Payment via our booking system or of the invoice issued to you shall be your formal agreement and acceptance to these general business terms.

 

THANK YOU!

Masha Turlupova

Owner and Director Maestro Dance Academy LLC